FAQs
1. What services do you provide?
We provide house cleaning, carpet cleaning, sofa cleaning, water tank cleaning, kitchen chimney cleaning, pest control, marble polishing, parquet polishing, rug cleaning and dyeing, pigeon net installation, waterproofing, housekeeping, housemaid service, window cleaning, car washing, disinfectant service, false ceiling work, automatic water pump installation, water pipeline cleaning, and more.
2. Which areas do you serve?
We provide services throughout Kathmandu, Lalitpur, Bhaktapur, and nearby areas.
3. How can I book a service?
You can call us, send a message through WhatsApp, or fill out the contact form on our website.
4. Do you provide free quotations?
Yes, we provide free quotations for most services.
5. Are your staff trained and insured?
Yes, our staff are trained professionals with experience in residential and commercial cleaning services.
6. What is included in house cleaning?
House cleaning includes dusting, sweeping, mopping, bathroom cleaning, kitchen cleaning, window cleaning, and surface sanitization.
7. Do you provide one-time deep cleaning?
Yes, we provide both one-time deep cleaning and regular cleaning services.
8. How long does house cleaning take?
Depending on the house size, cleaning usually takes between 2–8 hours.
9. How often should I clean my sofa?
We recommend professional sofa cleaning every 6–12 months.
10. Can you remove stains and odors?
Yes, we use professional cleaning methods to remove most stains, dust, allergens, and odors.
11. How often should carpets be professionally cleaned?
At least once every 6–12 months, depending on usage.
12. Do you provide pickup and delivery?
Yes, pickup and delivery are available in Kathmandu Valley.
13. Can you remove pet stains and odors?
Yes, we use specialized cleaning solutions for stain and odor removal.
14. Can faded rugs be restored?
Yes, our rug dyeing service can restore faded or discolored rugs.
15. Do you clean Persian and handmade rugs?
Yes, we clean Persian, Oriental, wool, silk, and handmade rugs.
16. How often should I clean my water tank?
We recommend cleaning every 6 months.
17. Is water tank cleaning safe?
Yes. We use safe cleaning agents and proper disinfection procedures.
18. Do you clean underground and overhead tanks?
Yes, we clean both underground and overhead water tanks.
19. Why is water pipeline cleaning important?
It removes dirt, rust, and contaminants, ensuring safe and efficient water flow.
20. How often should pipelines be cleaned?
Generally every 1–2 years depending on water quality and usage.
21. How often should kitchen chimneys be cleaned?
Every 3–6 months depending on cooking frequency.
22. Do you clean all chimney brands?
Yes, we clean most brands and models.
23. Can chimney cleaning improve suction power?
Yes, removing grease buildup helps improve airflow and suction efficiency.
24. Which pests do you control?
We provide treatment for termites, cockroaches, bed bugs, rats, ants, mosquitoes, and other common pests.
25. Is pest control safe for children and pets?
Yes, we use approved chemicals and follow safety guidelines.
26. How long does pest control take?
Most treatments take between 1–3 hours.
27. Can marble polishing remove scratches?
Yes, minor scratches, dullness, and stains can usually be removed.
28. How often should marble be polished?
Typically every 1–2 years depending on usage.
29. Can parquet polishing restore old wooden floors?
Yes, polishing restores shine and improves appearance.
30. Does parquet polishing remove scratches?
Most minor scratches and surface marks can be significantly reduced.
31. Which areas can be waterproofed?
Roofs, terraces, bathrooms, basements, balconies, walls, and water tanks.
32. How long does waterproofing last?
Depending on materials and conditions, waterproofing can last 5–10 years or more.
33. Can waterproofing stop existing leaks?
Yes, professional waterproofing helps prevent and repair water leakage issues.
34. What is pigeon net installation?
Pigeon nets prevent birds from entering balconies, windows, and open spaces without harming them.
35. Is pigeon net safe for birds?
Yes, pigeon nets are a humane bird control solution.
36. How long does pigeon net last?
High-quality UV-resistant nets typically last several years.
37. What are bird spikes?
Bird spikes are humane deterrents installed on ledges and rooftops to prevent birds from perching.
38. Do bird spikes harm birds?
No. They simply discourage birds from landing and nesting.
39. Do you clean high-rise windows?
Yes, we provide residential and commercial window cleaning services.
40. How often should windows be professionally cleaned?
Every 3–6 months for homes and more frequently for commercial buildings.
41. Do you provide full-time and part-time housemaids?
Yes, both full-time and part-time housemaids are available.
42. Are housekeeping staff trained?
Yes, our housekeeping staff are professionally trained and supervised.
43. Can I hire a monthly cleaner?
Yes, monthly housekeeping and cleaner supply services are available.
44. What is disinfectant service?
Disinfectant service uses professional chemicals and spraying techniques to eliminate germs, viruses, and bacteria.
45. Is disinfection safe for humans and pets?
Yes, when performed by trained professionals using approved disinfectants.
46. Which places require disinfection?
Homes, offices, schools, hospitals, gyms, hotels, and commercial buildings.
47. What types of false ceilings do you install?
We install gypsum, POP, PVC, and grid ceilings.
48. How long does false ceiling installation take?
Depending on the area size, installation generally takes 1–7 days.
49. Do you install automatic water level controllers?
Yes, we install automatic water pumps and water level controllers.
50. Can the pump turn on and off automatically?
Yes, automatic controllers monitor water levels and operate the pump automatically.
51. What types of car washing services do you provide?
We provide exterior washing, interior cleaning, full-service washing, and detailing services.
52. How often should I wash my car?
Generally every 1–2 weeks, depending on usage and weather conditions.
53. Do you provide car detailing services?
Yes, detailing services including polishing, interior cleaning, and waxing are available.
54. Why house cleaning service in Kathmandu best than other cleaning company in Kathmandu Valley?
House cleaning service has 7 years experience in this cleaning field. We clean various types of cleaning in Kathmandu, Bhaktapur and Lalitpur areas. Our cleaner and employees has a good talking terms with customer.